GNVQ ICT - Intermediate
Unit 3 - Hardware and Software
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GNVQ ICT - Intermediate Unit 3 - Hardware and Software
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SCENARIO Three experienced Vets have just set up a new surgery called Pets Need Vets. They have employed Claire Thomas as the office manager. The address of the surgery is: Pets Need Vets County Town Anyshire AN31 6TB 01746 78784 Email: mail@pnv.com As all three vets have previously worked in the area, they will be relying on bringing some of their customers with them from their previous employers. However, this is likely to be mainly farm clients and they would like to encourage custom from pet owners, especially owners of pedigree animals. Pets Need Vets will also employ three veterinary nurses. Each veterinary nurse will work with one vet to form a team, with their own room in the surgery. Each veterinary nurse will be paid a weekly wage. This wage will be their hourly rate multiplied by the hours they have worked during the week. The practice will also have to employ temporary veterinary nurses to cover periods of holiday and sickness. As veterinary nurses are often unable to give notice of when they will have to take a day off due to sickness, Claire would like to store a list of temporary staff who can be contacted easily and quickly so that the absent person’s work can be covered. Claire will send these staff a file, containing the hours to be worked and a map of where to find the surgery. Claire will take bookings from clients and would like to store these bookings on a computer. She would then like each vet and nurse team to have a computer in their room so that when pets and owners arrive for treatment, Claire can send them a message. She would also expect that vets would be able to use this computer to check her list of bookings for the day. The surgery will have to keep records of treatment carried out on animals. When treatment takes place at the surgery premises, the veterinary nurse will be able to add details to these records whilst the vet is examining the animal. However, as veterinary nurses do not usually visit farms with the vets, any work done away from the surgery has to be recorded by the vets. At present, this is done by keeping a paper record. This is unsuitable because paper notes are often lost or become dirty. Pets Need Vets would like some advice on how this process could be made more efficient by using a computer based method. However, as vets making visits have a lot of equipment to carry, any solution needs to be quite small and should fit in a pocket if possible. Claire would also like advice on any other advantages this device could bring. All treatment records will be used to create bills which will be sent out by Claire. Claire will create and maintain a website for Pets Need Vets. This website should advertise the veterinary surgery. As well as working for the Pets Need Vets practice, one of the vets, Geraint, is a part-time lecturer at Anyshire University, where he delivers courses on veterinary procedures. He currently uses OHPs to show diagrams and photographs, but would like to be able to use the University’s computer system to show video, animation and sound in addition to these images. Geraint would like Claire to prepare the materials at the surgery. He will then need to transfer them safely and easily to use on the University’s computer system. He would also like all files which are produced for his lectures to be saved in an area of the Surgery’s computer to which only he and Claire have access.
Claire is left handed and finds it difficult to use a computer set up for a right handed person. She needs to access each software application and the Pets Need Vets website as quickly as possible. She also needs to save the pictures and other images created for Geraint in an area to which only she and Geraint have access. The system must also be secure and protected from corruption. Task 1 – System specification Produce a minimum specification for a suitable computer system for Claire to use. The specification should include details of:
Include the purpose and properties of each of these. You should also recommend a suitable device for the vets to take on farm visits so they can take notes. Make recommendations on health and safety, security issues and any configurations that are required, especially any specific changes that any one member of the Pets Need Vets team may need. Task 2 – Systems and software configuration Your tutor will provide you with a computer system and applications software. You must configure the operating system and the applications software to meet the needs of Pets Need Vets as described below. (a) Claire will store a lot of information on the computer system. This information has to be well organised. Claire would like a directory/folder that is used only for Pets Need Vets. This should have three sub-directories/folders named:
The main folder should be given a name that makes it clear what information the folder contains. You will need to produce screen print(s) showing the new directories/folders you have created and named. Do not add any further word-processed or handwritten information to your screen print(s). (b) Claire is concerned that she will not be able to find letters saved on her computer. Configure the word processing software so that all files are automatically saved to the ‘customers’ folder. For this change you must produce:
Do not add any further word-processed or handwritten information to your screen prints. (c) Claire finds small text difficult to read and wants the spreadsheet software configured so that the default font size for all files is 16. For this change you must produce:
Do not add any further word-processed or handwritten information to your screen prints. (d) Claire has noticed that the word processing software spell checker seems to ignore words that include numbers. She would like the word processing software configured so that all documents are checked for this type of error. For this change you must produce:
Do not add any further word-processed or handwritten information to your screen prints. Task 3 – Specification for a macro Claire often writes letters to temporary staff. Claire has asked you to produce a macro to enter the text ‘Pets Need Vets’ and email address to these word processed documents. The macro should carry out the following tasks:
You must produce a listing or screen print to show the content of the of the macro. Do not add any further word-processed or handwritten information to your screen prints. Task 4 – Specification for an HTML program Pets Need Vets want to use a three page website to advertise the veterinary surgery. At least one page must be to attract more custom from owners of domestic pets. Produce a website for Pets Need Vets. Your website must include a home page with hyperlinks to two other pages of information that you have produced.(a) Your website must include:
For each web page, you must produce:
Do not add any further word-processed or handwritten information or any form of highlighting or other emphasis to your print outs. (b) Choose three different aspects of your home page that could be improved by simple changes to the HTML code. Using suitable software, access the code and make your changes. Use each type of change once only. Only changes to your home page will be considered. Reprint the HTML code once you have made these changes. Do not add any further word-processed or handwritten information or any form of highlighting or other emphasis to your printouts.
Preparing for the examination Make sure your name, candidate number and centre number is on each page. Put your work in the correct order and number all pages. Ensure all print outs do not have any other word-processed or handwritten information other than required by the tasks. Complete and sign and date a Candidate Authentication Form. Attach this to the front of your tasks. Hand in your completed tasks to your teacher.
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